Communication is key in both life and business but especially when dealing with staff members. It doesn’t matter whether the feedback is positive or negative, communicate with your staff, whether it’s listening to complaints or having a laugh with them.

The biggest issue I see in businesses is that people just don’t talk!

We need to communicate to get on in life, to make a coherent ecosystem, to trade, to build relationships, to grow and to be better.

If people don’t speak to each other, bad feelings boil over and relationships sour. This may lead staff to not want to speak up about possible issues and in the long run may make them want to leave affecting your business.

Get to know your staff, have a chat, say hello and build relationships.

Communication is a skill that we should all always be working on.